Evaluating Netflix's User Experience (UX) Through The Lens Of The HEART Metrics Method

Y Astriani, DR Indah, M Utari… - Journal of Applied …, 2024 - jurnal.polibatam.ac.id
Netflix is one of the most popular subscription video-on-demand (SVoD) platforms, offering a
wide range of authentic, high-quality content and features that allow users to select, enjoy …

Role of E-Service Quality and E-Marketing on The Sustainability on Market Growth

O Saes - Journal of Current Research in Business and …, 2024 - jcrbe.org
Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. This is the basis for consumers to be able …

Integrated Service Strategy and Key Opinion Leader in Education Sectors

G Suar - Journal of Current Research in Business and …, 2024 - jcrbe.org
Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. This is the basis for consumers to be able to buy …

Experiencia de marca en las empresas de telefonía móvil: una respuesta del consumidor ecuatoriano.

MAL Salinas, CSM Caiza - Dilemas …, 2023 -  …
El artículo analiza los factores asociados a la experiencia de marca en las empresas de
telefonía móvil ecuatoriano. Se aplicó encuesta a 325 usuarios que hacen uso de los …