Over the last two decades, motivated by the continuous evolution of the technology‐driven
retail environment, researchers have studied various aspects of online consumer behaviour …

This paper presents the literature review of studies published in 2004-2014 (Web 2.0 period)
in the area of consumer online trust. Based on the content analysis of 138 papers, this study …

AI-based smart healthcare services are emerging as promising tools to improve efficiency
and effectiveness of healthcare service delivery. This study aimed to examine the roles of …

While gamification has emerged as one of the most promising futuristic trends in e-
commerce, how it impacts consumers' impulse buying behavior remains largely …

Drawing upon trust and innovation diffusion theories, our study develops a model to
examine trust building mechanisms in the third-party mobile payment platforms. In particular …

This paper examines the adoption of mobile applications for restaurant searches and/or
reservations (MARSR) by users, as part of their experiential quality. Following an extended …

Despite significant theoretical and empirical attention on public value creation in the public
sector, the relationship between artificial intelligence (AI) use and value creation from the …

The present study sought to develop a conceptual framework to explain the influence of
protective measures adopted by the retail enterprises against the COVID-19 virus on …

We drew on the unified theory of acceptance and use of technology (UTAUT2) model, and
perceived risk construct to propose an integrated model to explain continuance usage of …

The widespread usage of smart bicycle-sharing and the dockless bicycle design creates a
new development trend for the public transportation service. Drawing on service quality …