In the competing era of online industries, understanding customer feedback and satisfaction
is one of the important concern for any business organization. The well‐known social media …

In recent years, e-commerce platforms have become popular and transformed the way
people buy and sell goods. People are rapidly adopting Internet shopping due to the …

The growth of web contributes a huge quantity of user created content such as customer
feedback, opinions and reviews. Sentiment analysis in web embraces the problem of …

Twitter, has fast emerged as one of the most powerful social media sites which can sway
opinions. Sentiment or opinion analysis has of late emerged one of the most researched and …

Sentiment analysis mainly supports sorting out the polarity and provides valuable
information with the use of raw data in social media platforms. Many fields like health …

Complexity around the holistic essence of consumer experience has made it difficult to
quantify consumer's impressions of product interactions. In general, customer feedback acts …

The Internet changed the way through which people communicate and also express their
opinions and their emotions. Be that as it may, the information via webbased networking …