'Complex sociotechnical systems' are systems made up of numerous interacting parts, both
human and non-human, operating in dynamic, ambiguous and safety critical domains …

Background Work environment regulations identify specific objectives that employers must
fulfil. Work environment is a multidimensional concept encompassing nature of tasks …

The cognitive work analysis framework continues to attract increasing attention from the
human factors and ergonomics community. Conversely, hierarchical task analysis has been …

This volume is the first comprehensive history of task analysis, charting its origins from the
earliest applied psychology through to modern forms of task analysis that focus on the study …

Cognitive work analysis (CWA) is frequently advocated as an approach for the analysis of
complex socio-technical systems. Much of the current CWA literature within the military …

Whether used for aviation, manufacturing, oil and gas extraction, energy distribution, nuclear
or fossil fuel power generation, surveillance or security, all control rooms share two common …

Cognitive work analysis (CWA) is recognized, principally, for work domain analysis.
Relatively little research has been directed at the remaining four phases of CWA and, as a …

High-quality engineering and operations management are key to meeting all the
requirements of a successful railway-quality of service, reliable and safe performance, and …

Abstract In the Industry 4.0 era, advanced analytical tools are essential for progressing with
digital transformation, especially within complex socio-technical systems. However, the …

Despite an increasing level of automation, human operators still play a central role in
industrial production. They need to monitor and adjust plant operations, compensate for …