The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda
Despite the debate on the potential effects of the adoption of generative artificial intelligence
(AI) in modern societies in terms, there needs to be more clarity in the scholarly discourse …
(AI) in modern societies in terms, there needs to be more clarity in the scholarly discourse …
[HTML][HTML] Evaluating the emergence of contactless digital payment technology for transportation
This study explores the adoption of contactless digital payment technology (Cowry card) for
transportation in Nigeria, a developing country with inherent challenges in digitalisation. The …
transportation in Nigeria, a developing country with inherent challenges in digitalisation. The …
Customer-Centric Support Services: An Introduction to the Next Frontier for Competitive Advantage in the Digital Era
This chapter offers an editorial insight into the edited book on Customer-Centric Support
Services: The Next Frontier for Competitive Advantage in the Digital Era. The objective of …
Services: The Next Frontier for Competitive Advantage in the Digital Era. The objective of …
[图书][B] Customer Centric Support Services in the Digital Age
Deepa Chandrasekaran is Associate Professor of Marketing in the Department of Marketing
and is currently serving as the inaugural Alvarez College of Business Faculty Fellow. Deepa …
and is currently serving as the inaugural Alvarez College of Business Faculty Fellow. Deepa …