Process Mining is a new kind of Business Analytics and has emerged as a powerful family of
Process Science techniques for analysing and improving business processes. Although …

As a business processes management technique, process mining (PM) has been applied in
many domains in the last decade. In healthcare, where most processes are complex …

Before the findings of a process mining project can be turned into actionable insights or
recommendations, it is essential to make sure that the findings are actually valid. Therefore …

Software development is a growing industry with increasingly more complex projects. Agile
methodologies, such as Scrum, have emerged in part to address this challenge. Agile …

Process mining aims to obtain insights from event logs to improve business processes. In
complex environments with large variances in process behaviour, analysing and making …

To improve the service quality of complaint handling service in a manufacturing company, it
is key to analyze the business processes. Process mining is quite a useful approach to …

Evidence-based innovations are critical in optimising the delivery of healthcare services.
Process mining aims to provide healthcare stakeholders with insights, derived from historical …

Through the application of process mining, organisations can improve their business
processes by leveraging data recorded as a result of the performance of these processes …

Abstract Data Petri nets (DPNs) have gained traction as a model for data-aware processes,
thanks to their ability to balance simplicity with expressiveness, and because they can be …

Systematic behavioral regime shifts inevitably emerge in real-world processes in response
to various determinants, thus resulting in temporally dynamic responses. These …