E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions

AS Al-Adwan, MM Al-Debei, YK Dwivedi - Technology in Society, 2022 - Elsevier
This study proposes and empirically tests a contextualized model for investigating
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …

[HTML][HTML] Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty

AS Al-Adwan, H Yaseen - International Journal of Information Management …, 2023 - Elsevier
Social commerce, which combines the transactional side of e-commerce with social
interactions, has grown in popularity throughout the last years. Despite the fact that the issue …

Boosting online purchase intention in high-uncertainty-avoidance societies: A signaling theory approach

AS Al-Adwan, MK Alrousan, H Yaseen… - Journal of Open …, 2022 - mdpi.com
Despite the fact that online purchase intention has been widely investigated, little is known
about the e-retailer-based signals used to reduce online customers' uncertainty perception …

Operational Research: methods and applications

F Petropoulos, G Laporte, E Aktas… - Journal of the …, 2024 - Taylor & Francis
Abstract Throughout its history, Operational Research has evolved to include methods,
models and algorithms that have been applied to a wide range of contexts. This …

Impact of artificial intelligence adoption on online returns policies

G Yang, G Ji, KH Tan - Annals of Operations Research, 2022 - Springer
The shift to e-commerce has led to an astonishing increase in online sales for retailers.
However, the number of returns made on online purchases is also increasing and have a …

Managing physical inventory and return policies for omnichannel retailing

B Ma, B Mao, S Liu, F Meng, J Liu - Computers & Industrial Engineering, 2024 - Elsevier
As the retail industry increasingly adopts an omnichannel strategy amidst the growth of e-
commerce, this study explores the interplay between inventory and return policies in such a …

What causes product returns in online purchases? A review and research agenda

B Kar, A Tripathy - 2022 - gnanaganga.inflibnet.ac.in
The growth in e-commerce is an opportunity, but the resulting product return is a challenge.
The complex and multidimensional nature of product return influences the manufacturer …

New insights in online fashion retail returns from a customers' perspective and their dynamics

B Stöcker, D Baier, BM Brand - Journal of Business Economics, 2021 - Springer
Returns are an inconvenient problem in the mail-order business, not only for the merchant
but also for the customer. With an estimated return rate of 50% in the fashion sector, the …

Zooming in the impacts of merchants' participation in transformation from online flash sale to mixed sale e-commerce platform

X Liu, YW Zhou, Y Shen, C Ge, J Jiang - Information & Management, 2021 - Elsevier
This study investigates the performance implications of participation in the strategic
transformation of the e-commerce platform by using data from VIP. com, the largest flash …

[HTML][HTML] The Online Shopping Experience During the Pandemic and After—A Turning Point for Sustainable Fashion Business Management?

S Demyen - Journal of Theoretical and Applied Electronic …, 2024 - mdpi.com
The present paper studies the changes that occurred in the clothing trade during the COVID-
19 pandemic and the influences exerted on business management. The pandemic sped up …