Digital marketing communication in global marketplaces: A review of extant research, future directions, and potential approaches

V Shankar, D Grewal, S Sunder, B Fossen… - International Journal of …, 2022 - Elsevier
Digital marketing communication, that is, communication through digital or electronic media
among businesses and consumers, is growing rapidly, especially during the COVID-19 era …

Machine learning in marketing: A literature review, conceptual framework, and research agenda

EWT Ngai, Y Wu - Journal of Business Research, 2022 - Elsevier
In recent years, machine learning (ML) and artificial intelligence (AI) have attracted
considerable attention in different industry sectors, including marketing. ML and AI hold …

[HTML][HTML] Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities

PK Kopalle, M Gangwar, A Kaplan… - International Journal of …, 2022 - Elsevier
Artificial intelligence (AI) has captured substantial interest from a wide array of marketing
scholars in recent years. Our research contributes to this emerging domain by examining AI …

Machine learning and AI in marketing–Connecting computing power to human insights

L Ma, B Sun - International Journal of Research in Marketing, 2020 - Elsevier
Artificial intelligence (AI) agents driven by machine learning algorithms are rapidly
transforming the business world, generating heightened interest from researchers. In this …

A framework for collaborative artificial intelligence in marketing

MH Huang, RT Rust - Journal of Retailing, 2022 - Elsevier
We develop a conceptual framework for collaborative artificial intelligence (AI) in marketing,
providing systematic guidance for how human marketers and consumers can team up with …

Fields of gold: Scraping web data for marketing insights

J Boegershausen, H Datta, A Borah… - Journal of …, 2022 - journals.sagepub.com
Marketing scholars increasingly use web scraping and application programming interfaces
(APIs) to collect data from the internet. Yet, despite the widespread use of such web data, the …

A new livestream retail analytics framework to assess the sales impact of emotional displays

N Bharadwaj, M Ballings, PA Naik… - Journal of …, 2022 - journals.sagepub.com
At the intersection of technology and marketing, this study develops a framework to
unobtrusively detect salespeople's faces and simultaneously extract six emotions …

Unstructured data in marketing

B Balducci, D Marinova - Journal of the Academy of Marketing Science, 2018 - Springer
The rise of unstructured data (UD), propelled by novel technologies, is reshaping markets
and the management of marketing activities. Yet these increased data remain mostly …

[HTML][HTML] Crowdfunding and social capital: A systematic review using a dynamic perspective

W Cai, F Polzin, E Stam - Technological Forecasting and Social Change, 2021 - Elsevier
Several literature reviews on crowdfunding categorise crowdfunding research into different
perspectives but provide limited theory development. The social capital literature offers a …

[HTML][HTML] The future of digital communication research: Considering dynamics and multimodality

D Grewal, D Herhausen, S Ludwig, FV Ordenes - Journal of Retailing, 2022 - Elsevier
Digital communication, the electronic transmission of information, reflects and influences
consumers' perceptions, attitudes, behaviors, and shopping journeys. Thus, data stemming …