IMPACT 'Co-creation'is a major buzzword in contemporary governance. A range of public
sector organizations nowadays declare co-creation as an overall strategy for their policies …

Purpose This paper aims to develop a model that supports public organisations in making
informed strategic decisions as to which public services are most suitable to be improved …

Conviction rates for rape and serious sexual offences (RASSO) in England and Wales are at
an all-time low, with 1.6% of cases resulting in conviction. Whilst officers value victim care …

For decades, policy learning has been often viewed as a force for the common good, a
process that aims at creating value for the public through problem‐solving. While learning …

The aim behind this Public Money & Management theme is to explore the parameters of
public value co-creation in order to open up a broader discussion of dis/value, public value …

Purpose This study explores the effect of language on service satisfaction among Finland-
Swedes, a national minority language group in Finland, in the context of early childhood …

This is an open access title available under the terms of a CC BY-NC 4.0 License. It is free to
read, download and share on Elgaronline. com. This innovative book presents a theoretical …

The concept of public service ecosystem is gaining much interest in discourses concerning
value co-destruction in public service delivery. We adopt public service ecosystem as a …

This research aims to analyze the efforts of the Tanah Mea village government, West Kutai
Regency in improving the quality of public services. The research method uses a case study …

IMPACT Attempts to professionalize public service delivery have resulted in the proliferation
of private consultants in the public sector with the aim of increasing public value. With the …