Digital transformation has become a notorious topic in the financial sector, as its
implementation brings about a positive change in the user experience. Its relevance is seen …

Human Resource Development Strategy As Preparation For The Industrial Revolution Era
5.0 Page 1 International Journal of Educational Research & Social Sciences ISSN: 2774-5406 …

This paper investigates how the telecom sector's organisational resilience in Indonesia
responds to environmental turbulence and how it affects business sustainability during the …

Purpose This paper aims to present a hybrid approach to measure the efficiency of virtual
contact centers (VCCs) started during the pandemic and benchmark them for service …

ABSTRAKKepuasan dan loyalitas pelanggan (pasien) dianggap sebagai salah satu hasil
yang disukai dalampelayanan kesehatan karena berhubungan langsung dengan …

Global organic food consumption has increased significantly in the last decade. Organic
product agriculture is a one-of-a-kind technique that strikes a balance between …

Each region certainly has its own culinary specialties, as Malang City is a tourist city that has
many culinary specialties and has been established for a long time with hereditary recipes …

The Telecommunication has been facing fierce growth of customer data and competition in
the market for a couple of decades. Due to this situation, an analytical strategy of proactive …

This study aims to find out how digital retail companies retain their customers by being active
as registered partners who continue to make repurchases. Understanding partner's positive …

The telecommunication industry is identified as the most important sector nowadays. During
the pandemic period, this was one of the sectors not negatively impacted but rather saw a …