Men on a mission, women on a journey-Gender differences in consumer information search behavior via SNS: The perceived value perspective

O Kol, S Levy - Journal of Retailing and Consumer Services, 2023 - Elsevier
Gender has a considerable effect on how consumers search for information, shaping their
behavior through a variety of motives. Previous research shows that the benefit consumers …

The impact of website quality on customer satisfaction and eWOM in online purchase intention: The moderating role of gender in risk-taking

U Saleem, S Yi, M Bilal, DI Topor… - Frontiers in …, 2022 - frontiersin.org
Recently, social media marketing has become one of the most significant growth channels
for many businesses. However, many companies are still unclear about using social media …

Effect of north, south, east, west on the attractiveness of products and services: extension of country of origin to cardinal directions

T Kato - Humanities and Social Sciences Communications, 2024 - nature.com
Country of origin (COO) literally refers to “country” but also signifies states and regions, as in
“Designed in California” and “Made in Asia,” respectively. Several studies have examined …

An FsQCA investigation of eWOM and social influence on product adoption intention

MT Phung, PTM Ly, TT Nguyen… - Journal of Promotion …, 2020 - Taylor & Francis
Following the causal complexity theory, fsQCA has emerged as an advanced methodology
in examining hypotheses and creating new theories in social science. However, fsQCA falls …

Social and demographic predictors of consumers' word of mouth engagement in Czechia

D Mladenović, R Bruni, P Kalia - Journal of International Consumer …, 2021 - Taylor & Francis
Given that consumers' Word of Mouth (WOM) communication is influenced by demographic
and social background this study investigates (1) to what extent consumers' WOM …

The whole is more than its parts: a multidimensional construct of values in consumer information search behavior on SNS

O Kol, S Levy - Journal of Theoretical and Applied Electronic …, 2022 - mdpi.com
The notion of consumer values has been a key factor in understanding consumer behavior
and has attracted the attention of various scholars in e-commerce. The aims of this study are …

Cultivating customers' resilience to the negative word of mouth: An empirical analysis of the telecommunication industry in Tanzania

D Amani - FIIB Business Review, 2023 - journals.sagepub.com
This study sought to investigate the relationship between social media brand engagement
and resilience to negative word of mouth (RNWOM) when mediated by brand familiarity …

[PDF][PDF] Carrot or stick? Exploring the effect of word-of-mouth on mobile payment application switching behaviors

L Wang, XR Luo, X Yang - Journal of Electronic Commerce Research, 2022 - jecr.org
Consumer switching behaviors are influenced by the word-of-mouth (WOM) phenomenon,
yet our knowledge on the relationship between WOM and mobile payment application …

The value of tourism public opinion management in social governance: A study on the impact of electronic word-of-mouth perception on people's livelihood well-being

X Li, Y Wu, Y Jiang - Frontiers in Psychology, 2022 - frontiersin.org
In the process of tourism market upgrading and tourism iteration, tourism companies will
face a more complex public opinion environment. Designing a socialized public opinion …

OCEAN traits: Who shares more word of mouth?

A Ali, J Ul Haq, S Hussain, A Qadir… - Journal of Promotion …, 2022 - Taylor & Francis
The purpose of this research is to investigate the impact of personality traits on consumer
word of mouth through knowledge-sharing behavior and figurative language. This …