Robotic process automation (RPA) possesses several features that may give rise to similar
but also new adoption effects (both benefits and challenges) relative to other information …

The teaching case addresses the governance of robotic process automation at Nordea, a
large banking group operating primarily in the Nordic region. Nordea has deployed …

Purpose The study aimed to examine the robotic process automation (RPA) contextual
(center of excellence and scalability) and the multidisciplinary (TOE) determinants of RPA …

Abstract Knowledge work organizations are increasingly leveraging automation to enhance
and transform their business processes. Many types of automation tools are being deployed …

Automation of internal administrative processes tied to the delivery of public services is
outlined as a continuation of the development toward a more digital, efficient, and effective …

Robotic Process Automation (RPA) performs high-volume tasks such as checking invoices.
However, the governance and maintenance of large-scale software robot environments can …

A plethora of theoretical perspectives on the phenomenon of IT outside of the IT department
exists. One recent perspective is lightweight IT as introduced by Bygstad [1]. It is interesting …

The main objective of this book is to provide both academics and practitioners with a global
vision of the evolution of internal auditing in a fast-changing business landscape driven by …

Abstract Knowledge work organizations are increasingly leveraging automation to enhance
and transform their business processes. Many types of automation tools are being deployed …

Abstract Robotic Process Automation opens up new possibilities for organizations to
automate processes that were previously not worth automating for technical or financial …