Drawing on expectation confirmation research, we develop hypotheses regarding the effect
of compensation on key customer outcomes following a major data breach and consequent …

ERP systems are increasingly accessible to small and medium-sized enterprises (SMEs). If
the potential benefits of these systems are significant, the same applies to the risk …

Both private and public sector organizations tend to recognize the prominence of information
technology within project management techniques and practices. The primary objective of …

INTRODUCTION We provide a critical evaluation of the literature on success factors in
information systems projects, with a particular focus on organisational information systems …

This paper presents the application of an economic–probabilistic model to conduct risk
analysis in technological innovation (TI) projects. The model integrates risk and economic …

Government and non-government social welfare agencies have invested heavily in
information technology, such as electronic information systems (IS) but evaluations have …

Software development in an organisation is often delimited with a number of risks at both
macro and micro level. Numerous researchers have focused on abrogating these risks by …

The main claim of this chapter is that, in order to bridge the gap between what users need
and what is given to them as a solution to those needs, the concept of design has to be …

Agile methods have been widely adopted around the world–particularly in the Eastern
world, where cultural scripts differ from that of the West from where agile methods originated …

The use of multilevel analysis has steadily increased in information systems (IS) research.
Many studies are doing an admirable job of integrating two-level models into their …