Although workplace incivility has received increasing attention in organizational research
over the past two decades, there have been recurring questions about its construct validity …

A growing body of research explores workplace incivility, defined as low‐intensity deviant
workplace behavior with an ambiguous intent to harm. In the 15 years since the theoretical …

Purpose This empirical study explored how coworker incivility and customer incivility affect
the work engagement and job performance of frontline employees. Design/methodology …

Incivility refers to rude, condescending, and ostracizing acts that violate workplace norms of
respect, but otherwise appear mundane. Organizations sometimes dismiss these routine …

Highlights•Stress is a dyadic phenomenon that affects both partners in a romantic
relationship.•Stress can originate both outside (external) and inside (internal) the …

Purpose This study examines the relationships among workplace incivility, job satisfaction
and turnover intention for tourist hotel chefs. Furthermore, emotional intelligence is taken as …

Diversity and Inclusion in Sport Organizations: A Multilevel Perspective is a comprehensive
introduction to the ways in which people differ—including race, gender, age, mental and …

Purpose This study aims to examine how workplace incivility (ie coworker and customer
incivility) affects service employees' creativity, specifically the way emotional exhaustion at …

Purpose This study examined the relationship between coworker incivility and job
performance via emotional exhaustion, and the moderating effect of employee self-efficacy …

Building on the work–home resources model and crossover theory, we investigated how
workplace ostracism both spills over and crosses over to emotional exhaustion for both the …