The business value of investments in Information Systems (IS) has been, and is predicted to
remain, one of the major research topics for IS researchers. While the vast majority of …

Understanding the return on investments in information technology (IT) is the focus of a large
and growing body of research. The objective of this paper is to synthesize this research and …

Abstract Advancements in conversational Artificial Intelligence (AI) have led to rapid growth
in firms' use of AI chatbots in customer service roles. While the shareholder wealth effects of …

In this study, we analyse the value creation of Industry 4.0 (I40) technologies in flexible
manufacturing (FM) under a sustainability perspective. I40 is a popular strategy that Western …

Innovation drives economic competitiveness and sustained long-term economic growth.
Especially the emergence and intensive utilization of information and communication …

The business value of information technology (IT) has been one of the top concerns of both
practitioners and scholars for decades. Numerous studies have documented the positive …

In this paper, we examine how the competitive industry environment shapes the way that
digital strategic posture (defined as a focal firm's degree of engagement in a particular class …

Despite the importance to researchers, managers, and policy makers of how information
technology (IT) contributes to organizational performance, there is uncertainty and debate …

Purpose “Metaverse” has become a buzzword in the Chinese stock market. However, it
remains unclear whether a firm's metaverse-related announcements will elicit positive stock …

During the past two decades, both business managers and academic researchers have
shown considerable interest in understanding how information technologies (IT) help to …