Privacy in the digital age: a review of information privacy research in information systems

F Bélanger, RE Crossler - MIS quarterly, 2011 - JSTOR
Information privacy refers to the desire of individuals to control or have some influence over
data about themselves. Advances in information technology have raised concerns about …

Privacy concerns in e‐commerce: A multilevel meta‐analysis

HI Maseeh, C Jebarajakirthy, R Pentecost… - Psychology & …, 2021 - Wiley Online Library
Whilst the rapid advancement of technology in the 21st century has facilitated the online
collection, storage, retrieval, manipulation, and transmission of individuals' personal …

Enhancing consumer engagement in e-commerce live streaming via relational bonds

M Hu, SS Chaudhry - Internet Research, 2020 - emerald.com
Purpose Enhancing consumer engagement in e-commerce live streaming is critical for e-
commerce operators to build relationships and create consumer loyalty. Using the stimulus …

E-commerce and consumer protection in India: the emerging trend

N Chawla, B Kumar - Journal of Business Ethics, 2022 - Springer
Given the rapid growth and emerging trend of e-commerce have changed consumer
preferences to buy online, this study analyzes the current Indian legal framework that …

Impact of trust and privacy concerns on technology acceptance in healthcare: an Indian perspective

D Dhagarra, M Goswami, G Kumar - International journal of medical …, 2020 - Elsevier
This paper augments the technology acceptance model (TAM) by empirically investigating
the influence of behavioral traits (privacy concerns and trust) and cognitive beliefs …

The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands

X Wang, M Cheng, S Li, R Jiang - Tourism Management, 2023 - Elsevier
This study examines how the interaction between emoji (emotional vs semantic) and social
media content (aesthetic experience vs promotion) influences consumer engagement in …

Online relationship marketing

L Steinhoff, D Arli, S Weaven, IV Kozlenkova - Journal of the Academy of …, 2019 - Springer
Online interactions have emerged as a dominant exchange mode for companies and
customers. Cultivating online relationships—defined as relational exchanges that are …

Shopper-facing retail technology: A retailer adoption decision framework incorporating shopper attitudes and privacy concerns

JJ Inman, H Nikolova - Journal of retailing, 2017 - Elsevier
Continual innovation and new technology are critical in helping retailers' create a
sustainable competitive advantage. In particular, shopper-facing technology plays an …

[HTML][HTML] The impact of electronic customer relationship management strategies on customer loyalty: A mediated model

S Magatef, M Al-Okaily, L Ashour… - Journal of Open Innovation …, 2023 - Elsevier
This study investigated the impact of electronic customer relationship management (e-CRM)
strategies (functional and personal dimensions) on customer loyalty in the Jordanian …

It's about time: Revisiting UTAUT2 to examine consumers' intentions to use NFC mobile payments in hotels

C Morosan, A DeFranco - International journal of hospitality management, 2016 - Elsevier
October 2015 marks the deadline for merchants in the US to accept Europay Mastercard and
Visa (EMV) payments, or else be liable for fraud. Within this new context, and corroborated …