Whilst the rapid advancement of technology in the 21st century has facilitated the online collection, storage, retrieval, manipulation, and transmission of individuals' personal …
M Hu, SS Chaudhry - Internet Research, 2020 - emerald.com
Purpose Enhancing consumer engagement in e-commerce live streaming is critical for e- commerce operators to build relationships and create consumer loyalty. Using the stimulus …
N Chawla, B Kumar - Journal of Business Ethics, 2022 - Springer
Given the rapid growth and emerging trend of e-commerce have changed consumer preferences to buy online, this study analyzes the current Indian legal framework that …
D Dhagarra, M Goswami, G Kumar - International journal of medical …, 2020 - Elsevier
This paper augments the technology acceptance model (TAM) by empirically investigating the influence of behavioral traits (privacy concerns and trust) and cognitive beliefs …
X Wang, M Cheng, S Li, R Jiang - Tourism Management, 2023 - Elsevier
This study examines how the interaction between emoji (emotional vs semantic) and social media content (aesthetic experience vs promotion) influences consumer engagement in …
Online interactions have emerged as a dominant exchange mode for companies and customers. Cultivating online relationships—defined as relational exchanges that are …
Continual innovation and new technology are critical in helping retailers' create a sustainable competitive advantage. In particular, shopper-facing technology plays an …
This study investigated the impact of electronic customer relationship management (e-CRM) strategies (functional and personal dimensions) on customer loyalty in the Jordanian …
C Morosan, A DeFranco - International journal of hospitality management, 2016 - Elsevier
October 2015 marks the deadline for merchants in the US to accept Europay Mastercard and Visa (EMV) payments, or else be liable for fraud. Within this new context, and corroborated …