Tracking down usability problems poses a challenge for developers since users rarely report explicit feedback without being asked for it. Hence, implicit feedback represents a valuable …
Continuous software engineering (CSE) emerged as a process that is increasingly applied by practitioners. However, different perceptions impede its adoption in industry. Furthermore …
The persona approach is a communicative design technique for understanding users. With increasing access to analytics data, personas are more and more generated from online …
Thinking Aloud is a method that allows the collection of expressive user feedback for software improvement. However, its frequent application in a rapid development processes …
This dissertation introduces CuuSE, a framework for continuous user understanding to extract and utilize tacit knowledge of users. CuuSE collects user feedback through kits and …
Usability engineering is an important activity in today's application development, which raises the need to focus on its teaching efforts. However, in contrast to theoretical concepts …
Deepfakes, realistic portrayals of people that do not exist, have garnered interest in research and industry. Yet, the contributions of deepfake technology to human-computer interaction …
Developing interactive systems and testing with realistic scenarios requires a detailed understanding of how these systems are used in their real environment. In this paper, we …
With increasing access to analytics data, personas are more commonly generated from online user analytics data, using algorithmic approaches and, less often, from assumptions …