Online trust: a stakeholder perspective, concepts, implications, and future directions

V Shankar, GL Urban, F Sultan - The Journal of strategic information …, 2002 - Elsevier
Online trust is important in both business-to-business and business-to-consumer e-
business. Consumers and businesses, feeling the pressure of economic downturn and …

What factors influence online brand trust: evidence from online tickets buyers in Malaysia

SS Alam, NM Yasin - Journal of theoretical and applied electronic …, 2010 - mdpi.com
This study examines online brand trust and its influencing factors in the specific context of
online air ticket buyers in Malaysia. Summarizing academic literature on online brand trust …

Can price dispersion in online markets be explained by differences in e-tailer service quality?

X Pan, BT Ratchford, V Shankar - Journal of the Academy of …, 2002 - journals.sagepub.com
It has been hypothesized that the online medium and the Internet lower search costs and
that electronic markets are more competitive than conventional markets. This suggests that …

Factors affecting members' trust belief and behaviour intention in virtual communities

JJ Wu, ASL Tsang - Behaviour & Information Technology, 2008 - Taylor & Francis
In this research we investigate whether antecedent factors of participant trust and
institutional trust significantly influence members' trust belief towards virtual communities …

Reasons for implementing certified quality systems and impact on performance: an analysis of the hotel industry

MM Alonso-Almeida, JM Rodríguez-Antón… - The Service …, 2012 - Taylor & Francis
Certifying quality systems has become standard practice in a wide range of companies the
world over. However, studies on these systems' underlying motivations and these …

The antecedents of online brand trust: Malaysian evidence

SS Alam, NM Yasin - Journal of Business Economics and …, 2010 - Taylor & Francis
This study empirically investigated the factors that influence consumer's perception of online
brand trust in Malaysia. Six hypotheses were developed to test hypothesizing relationships …

The impact of smartphone application quality factors on trust and the users' continuance intention according to gender

H Choi, YJ Choi - Journal of the Korea Industrial Information …, 2011 - koreascience.kr
Mobile applications are growing fast and the rising popularity of smartphones, which was
supposed to take the market even further. The purposes of this study are as follows. First, we …

인터넷신문의유저인터페이스와소비자특성이기사형텍스트광고의이원태도에미치는영향

전종우 - 사이버커뮤니케이션학보, 2022 - dbpia.co.kr
전통적인 광고의 효과가 감소하면서 언론에서는 기사형식의 광고를 많이 집행하고 있다. 본
연구는 기사형 광고를 대상으로 기능적 태도와 쾌락적 태도에 미치는 영향 요인을 알아본 …

[HTML][HTML] 온라인구전관광정보의특성이구전효과에미치는영향

양성수 - 2008 - oak.jejunu.ac.kr
정보기술 (information technique, 이하 IT) 의 급격한 발전은 현대사회를 정보의홍수 속에
살아가는 정보의 시대라 불리게 되었고, 현대인들은 다양한 정보원으로부터 매일 많은 …

A study on the effects of perceived service quality in Korean food restaurants upon customer satisfaction and behavioral intention: Focused on the mediating roles of …

HS Jung, MK Song, SL Lee, OG Kang… - Korean journal of food …, 2009 - koreascience.kr
The purposes of this study were to understand the influence of perceived service quality in
Korean food restaurants on customer satisfaction and behavioral intention and to empirically …