[HTML][HTML] Customer readiness to co-production of mobile banking services: a customer-only co-production perspective

AA Yalley - Journal of Financial Services Marketing, 2022 - ncbi.nlm.nih.gov
This paper aimed to identify the antecedents and corollary of customer readiness for co-
production in customer-only co-production services using mobile banking services as a …

Student readiness for e-learning co-production in developing countries higher education institutions

AA Yalley - Education and Information Technologies, 2022 - Springer
This study set out to conceptualize and empirically establish the determinants and
consequences of student readiness for e-learning co-production in the context of higher …

E-health and value co-creation: the case of electronic medical record in an Italian academic integrated hospital

S Bonomi, A Zardini, C Rossignoli… - Exploring Services Science …, 2015 - Springer
The objective of the paper is to study the use of service science to create a systematic
service innovation in the health environment. Starting from the basic abstraction of service …

[图书][B] Der kundenseitig wahrgenommene Wert der anbieter-und der kundengesteuerten Dienstleistungsindividualisierung: Eine vergleichende konzeptionelle und …

F Imgrund - 2016 - books.google.com
Florian Imgrund widmet sich der kundenseitigen Bewertung individualisierter, auf die
Befriedigung spezifischer Bedürfnisse des Einzelkunden ausgerichteter …

Decision‐Making Approach to Selecting Optimal Platform of Service Variants

V Modrak, S Bednar, P Semanco - Mathematical Problems in …, 2016 - Wiley Online Library
Nowadays, it is anticipated that service sector companies will be inspired to follow mass
customization trends of industrial sector. However, services are more abstract than products …

Designing Mobile Health and Well-being Applications: A Value-oriented Approach

K Petrova, ME Villapol, M Edwyn… - 2020 IEEE Asia-Pacific …, 2020 - ieeexplore.ieee.org
Mobile health and well-being applications (MHWBAs) provide a means of enhancing the
delivery of health care. Ensuring that value is delivered to health care customers (patients) …

Florian Imgrund

F Dienstleistungsmarketing - Springer
Der kundenseitig wahrgenommene Wert der anbieter- und der kundengesteuerten
Dienstleistungs- individualisierung Page 1 Der kundenseitig wahrgenommene Wert der …