Stakeholders in hospitality and tourism industries are involved in many decision-making
scenarios. Multi-criteria decision-making (MCDM) methods have been widely used in …

In mobile crowd computing (MCC), smart mobile devices (SMDs) are utilized as computing
resources. To achieve satisfactory performance and quality of service, selecting the most …

For chasing a harmonic condition among all elements and customers' positive emotion-
pleasure in a restaurant, this study constructs a holistic aesthetic experience model within …

As a consequence of the exponential growth in online data, tourism sector has
experimented a radical transformation. From this large amount of information, opinion …

This paper reports a structural equation model to relate three critical success factors for total
quality management (TQM)(ie managerial commitment, role of quality department, and …

The purpose of this study was to establish critical success factors that could enable
sustainable agritourism development in Zimbabwe. This study was premised on the fact that …

Supply chain management (SCM) is a global strategy in nowadays business environment. It
is a useful tool for managing a number of processes and activities on a daily basis in order to …

Analysis of lean implementation barriers in Indian ceramic industries: modeling through an
interpretive ranking process | Emerald Insight Books and journals Case studies Expert Briefings …

In an organization, successful implementation of Total Quality Management (TQM) brings lot
of benefits in terms of quality improvement, customer satisfaction, profit, and market share. It …

Research in quality management has provided new insights and directions on how to
incorporate quality principles into organizational, operational, and policy decisions …