Although the metaverse is still in the early stages of development and implementation, it has
the potential to revolutionize the way how businesses can interact with customers through …

Penelitian ini bertujuan untuk melihat seberapa besar Determinasi Nilai Pelanggan dan
keputusan pembelian, dengan melakukan analisis terhadap kualitas produk, desain produk …

Modern technology is turning into an essential element in the financial trade. We focus the
emphasis of this review on the research on the E-wallet and online payment, which is an …

In today's digitally enabled world, banks offer chatbots to improve customer service. This
research looks at chatbots as a form of an information system. It observes the effect of the …

The purpose of writing Literature Review Papers is to determine the effect of service quality
and brand image variables on purchasing decisions and customer satisfaction. With …

Purpose The purpose of this paper is to understand consumers' intention to adopt internet
banking. The study adopted the technology acceptance model with additional constructs (ie …

Big data analytics is gaining substantial attention due to its innovative contribution to
decision making and strategic development across the healthcare field. Therefore, this study …

Purpose This paper aims to revisit the role of perceived risk in online banking, using an
alternative view on trust as a moderator on the relationship between perceived risk and …

While a great body of information systems (IS) literature has discussed mobile banking (m-
banking) services, most of these studies have focused on the adoption or acceptance …

The service level in community must be considered if it wants to continue to be used by the
users. This research studies the adoption of Financial Technology (FinTech) services in the …