Do women make better in tourism and hospitality? A conceptual review from a customer satisfaction and service quality perspective

E Koc - Journal of Quality Assurance in Hospitality & Tourism, 2020 - Taylor & Francis
Women are disadvantaged at work in a wide variety of industries, including tourism and
hospitality. This review paper aims to explore and discuss the role of gender from the …

Challenges and opportunities of brand corporate social responsibility classification: A review, new conceptualization and future research agenda

AA Prasad, RS Kumar - International journal of consumer …, 2022 - Wiley Online Library
Scholars have outlined several corporate social responsibility (CSR) classifications to
analyse the wide range of CSR initiatives. The usage of diverse CSR types has resulted in …

[PDF][PDF] A journey of cause related marketing from 1988 to 2016

T Natarajan, SA Balasubramaniam… - International Journal of …, 2016 - researchgate.net
Cause-related marketing (CrM) has been a topic of interest to academicians, researchers
and practitioners in disciplines of marketing. The increasing number of publications by …

Service quality at technical and vocational education and training colleges: Perception according to demographic factors

RB Mason, SN Mbambo… - Journal of Technical …, 2018 - publisher.uthm.edu.my
TVET colleges are regarded as second-class educational institutions in South Africa. As a
result, their enrolment targets are not being met, which is a problem for the development and …

Supply chain strategy, flexibility and performance in the Gauteng fast-moving consumer goods (FMCG) industry

SR Ngomane - 2023 - search.proquest.com
The successful implementation of supply chain strategy has received significant attention
among literature and practitioners, due to its importance in contributing to company success …

Socio-economic developmental strategies as retail performance indicators: A balanced scorecard approach

W Sewell, RB Mason, P Venter - Development Southern Africa, 2017 - Taylor & Francis
This research analyses the commitment to and use of 'balanced scorecards' by retailers in
generating sustainable profitability, whilst contributing to socio-economic development in …

The influence of cause-related marketing campaign structural elements on consumer intention, attitude and perception.

D Human - 2016 - scholar.sun.ac.za
Abstract ENGLISH SUMMARY: Cause-related marketing is a transaction-based approach
characterised by an offer from a firm to make a contribution to a donation recipient when …

Social cause related marketing and its impact on customer brand preferences

S Rajput, N Tyagi, S Bhakar - Prestige International Journal of …, 2013 - search.proquest.com
This paper identifies some of the influential work in Cause Related Marketing (CRM) area,
highlighting definitions, meaning and previous findings in the same field. The aim of this …

[PDF][PDF] Can cause-related marketing (CRM)'Light'up the brand image? An insight into the perceptions of Jordanian consumers

TN Hashem, MA Niqresh - European Journal of Business …, 2020 - pdfs.semanticscholar.org
The main aim of this research study is to examine the influence of Cause-Related Marketing
(CRM) campaigns on the perceived brand image, brand loyalty and intention to buy among …

Unique Application of Sales-Orientation Customer-Orientation (SOCO) Scale as a Behavioral Assessment Tool to Predict Future Orientation of Students: a Study

T Kushwaha, A Loya, P Jain… - Marketing Education …, 2022 - Taylor & Francis
Sales management students carry certain misconceptions about sales jobs, which often
create confusion in their minds about the nature of the sales job-should they be customer …