Decades of research document individual differences in prosocial behavior using controlled
experiments that model social interactions in situations of interdependence. However …

Emotional intelligence (EI) can be defined as the ability to identify, express, understand,
manage, and use emotions. EI has been shown to have an important impact on health …

The COVID-19 pandemic represents a major global health crisis that continues to threaten
public health and safety. Although the pandemic is still unfolding, measures to reduce the …

Although a great deal of effort in tasks, projects, and jobs is fueled by our interactions and
relationships, psychologists have often overlooked the social forces that shape work …

Recent empirical reviews have claimed a surprisingly strong relationship between job
performance and self-reported emotional intelligence (also commonly called trait EI or mixed …

Three decades after its introduction as a concept, emotional labor—regulating emotions as
part of the work role—is fully on the map in organizational behavior and organizational …

We examine the relationship between the general factor of personality (GFP) and emotional
intelligence (EI) and specifically test the hypothesis that the GFP is a social effectiveness …

This article presents an overview of the ability model of emotional intelligence and includes
a discussion about how and why the concept became useful in both educational and …

Emotions are an elemental part of life-they imbue our existence with meaning and purpose,
and influence how we engage with the world around us. But we do not just feel our own …

Intense emotions such as frustration, anger, and dissatisfaction often drive employees to
speak up. Yet the very emotions that spur employees to express voice may compromise their …