Framed by social exchange theory and Weber's theory of substantive and formal rationality,
this study investigates the mediating role of residents' perceptions of tourism impacts. It …

Purpose This study aims to develop a framework to identify the drivers underpinning food
tourists' behavioral intentions (BIs). This framework centers on examining how local food …

Although a consensus exists in the literature regarding the operationalization of the affective
component of destination image, interestingly there is no agreement on the …

Underpinned by complexity theory, this study investigates whether the influence of social
and physical servicescape on international travelers' dissatisfaction and misbehavior differs …

The shopping experience may impact tourists' overall dis/satisfaction and, subsequently, the
destination's local economy. To address this importance, the current study focused on six …

Purpose This study aims to investigate the combinations of religiosity, cosmopolitanism and
perceived destination image leading to satisfaction and loyalty amongst Muslim consumers …

The success of cultural destinations often centres on whether consumers trust the
provenance and integrity of the heritage assets, activities, and services therein. However …

Purpose This study aims to investigate whether the antecedents of co-creation influence
braggart word-of-mouth (WoM) in a participative leisure context, theorising the concept of co …

The present paper studies the importance of social servicescape factors to customer
satisfaction in middle-priced restaurant services. This paper fills the existing literature gap on …

Given that little is known about how the experience encounter elements affect experience
value and ultimately visitors' attractiveness perception. This study constructs and tests a …