This paper reviews the contributions and applications of queueing theory in the field of
health care management problems. This review proposes a system of classification of health …

Background: Hospital pharmacy is responsible for controlling and monitoring the medication
use process and ensures the timely access to safe, effective and economical use of drugs …

The effect of queuing in relation to the time spent by patients to access clinical services is
increasingly becoming a major source of concern to most health–care providers. This is …

Queuing theory is the mathematical study of waiting queues (or lines). The theory enables
the mathematical analysis of several related processes such as arriving at the queue …

Background Lengthy waiting times are problematic for patients and health-care workers
alike. In clinics and hospitals across Africa, persistently long wait times have been linked to …

A common problem associated with hospitals especially the non-tertiary hospitals (primary
and secondary hospitals) is long queue. Attempts have been made to address this using the …

Patient waiting time for healthcare services is identified by the World Health Organization
(WHO) as one of the key measurements of a responsive health system. Waiting time for filing …

This paper studies a discrete event simulation (DES) as a computer based modelling that
imitates a real system of pharmacy unit. M/M/c queuing theo is used to model and analyse …

This study focuses on determining the optimal staffing levels for maximizing the benefits of a
pharmacy. Through experimental methods, including simulation and queuing analysis, the …

This paper presents an optimization model for determining the optimal time-varying numbers
of cashiers and pharmacists in a large hospital. The objective of this model is to minimize the …