N Punetha, G Jain - Applied Intelligence, 2023 - Springer
Sentiment Analysis is a method to identify, extract, and quantify people's feelings, opinions, or attitudes. The wealth of online data motivates organizations to keep tabs on customers' …
Y Liu, H Hu - International Journal of Contemporary Hospitality …, 2021 - emerald.com
Purpose Consumers' evaluation of online review helpfulness has been widely examined. The extant literature suggests that the attributes of review content (eg review length and …
H Xia, Y Yang, X Pan, Z Zhang, W An - Electronic Commerce Research, 2020 - Springer
Sentiment analysis of online reviews is an important way of mining useful information from the Internet. Despite several advantages, the accuracy of sentiment analysis based on a …
J Joung, HM Kim - Journal of Mechanical Design, 2021 - asmedigitalcollection.asme.org
The importance–performance analysis (IPA) is a widely used technique to guide strategic planning for the improvement of customer satisfaction. Compared with surveys, numerous …
N Punetha, G Jain - Knowledge and Information Systems, 2023 - Springer
Sentiment analysis is a natural language processing method used to assess data's positivity, negativity, and neutrality. Several techniques were suggested as ways to solve the …
The task of sentiment analysis tries to predict the affective state of a document by examining its content and metadata through the application of machine learning techniques. Recent …
Sentiment analysis is essential for comprehending public opinion, particularly when considering e-commerce and the expansion of online businesses. Early approaches treated …
HB Yan, Z Li - Frontiers of Engineering Management, 2022 - Springer
Conveying consumers' specific emotions in new products, referred to as emotional product development or emotional design, is strategically crucial for manufacturers. Given that …
İA Özen, İ İlhan - Handbook of research on smart technology …, 2020 - igi-global.com
In the tourism sector, online tourist reviews analysis is one of the methods to evaluate the products and services offered by businesses and understand the needs of tourists. These …