The paper focuses on the negative aspects of artificial intelligence in higher education such
as biases in the datasets and algorithms, plagiarism, factual incorrectness …

The study investigates the drivers of intention to continue using chatbots. Data were
collected from 476 users and analyzed using the partial least squares (PLS), fuzzy-set …

ABSTRACT The ongoing Fourth Industrial Revolution, which is driven by artificial
intelligence (AI) and other disruptive technologies, has attracted a surge of AI studies …

Purpose Generative artificial intelligence (GenAI) is one of the most diffused AI technologies,
capable of generating manifold forms of content, including music, text, images and synthetic …

Purpose This study aims to examine the combinations of internal and external knowledge
flows between research and development (R&D) incumbents and start-ups in the context of …

Using the componential theory of creativity and self-determination perspective, this study
tests the effect of employees' knowledge of artificial intelligence on their creativity and …

Purpose Airports are an essential part of the airline value chains. Artificial intelligence (AI)
technologies are widely used at airports; the study aims to explore how the virtual integration …

Airports are an essential part of the airline value chains. Artificial intelligence (AI)
technologies are widely used at airports; they utilize two technologies: face detection and …

Purpose Robots have been adopted in numerous tourism and hospitality sectors, including
restaurants. This study aims to investigate fast-food employees' use of service robots (SRs) …

In recent years, robot services are prevalent in the hotel industry. Hotels face the practical
challenge of deciding whether or not providing robot services. To cater to this challenge, we …