The logistics and supply chain management (SCM) field is experimenting with the
integration of blockchain, a cutting-edge, and highly disruptive technology. Yet, blockchain is …

With increasingly competitive global world markets, companies are under intense pressure
to find ways to cut production and material costs to survive and sustain their competitive …

For nearly two decades, electronic data interchange (EDI) has been widely viewed as a
technology pivotal to supply chain management that has also provided benefits to firms on …

This article is directed towards information technology (IT) and marketing managers
considering implementation of a customer relationship management (CRM) solution. The …

There has been a rapid increase in the number of firms undertaking business-to-business
(B2B) electronic commerce (e-commerce) initiatives. Although there are various benefits to …

As world economic activities intensify and trade barriers fall, the formation of viable strategic
alliances in the liner shipping industry gains importance and accelerates of necessity …

In recent years, scepticism about the value of e-business and information technology (IT) at
the level of an individual firm has been renewed. In this sense, information systems …

Abstract Knowledge is a very important resource for preserving valuable heritage, learning
new things, solving problems, creating core competences, and initiating new situations for …

This study addresses the problem of selecting a supplier bound by sustainability and
resilience criteria, focusing on the steel industry as a case in point. A new framework has …

The status and maturity of electronic commerce customer relationship management
(ECCRM), an emerging subfield of management information systems (MIS), are investigated …