Human resource allocation in business process management and process mining: A systematic mapping study

M Arias, R Saavedra, MR Marques… - Management …, 2018 - emerald.com
Purpose Human resource allocation is considered a relevant problem in business process
management (BPM). The successful allocation of available resources for the execution of …

A recommendation system for predicting risks across multiple business process instances

R Conforti, M De Leoni, M La Rosa… - Decision Support …, 2015 - Elsevier
This paper proposes a recommendation system that supports process participants in taking
risk-informed decisions, with the goal of reducing risks that may arise during process …

Reinforcement learning based resource allocation in business process management

Z Huang, WMP van der Aalst, X Lu, H Duan - Data & Knowledge …, 2011 - Elsevier
Efficient resource allocation is a complex and dynamic task in business process
management. Although a wide variety of mechanisms are emerging to support resource …

Automated staff assignment for building maintenance using natural language processing

Y Mo, D Zhao, J Du, M Syal, A Aziz, H Li - Automation in Construction, 2020 - Elsevier
Staff assignment is the decision-making to determine appropriate workforce with required
skills to perform a specific task. Staff assignment is critical to success of construction …

CDSS-RM: a clinical decision support system reference model

D Zikos, N DeLellis - BMC medical research methodology, 2018 - Springer
Abstract Clinical Decision Support Systems (CDSS) provide aid in clinical decision making
and therefore need to take into consideration human, data interactions, and cognitive …

[HTML][HTML] Machine learning in business process management: A systematic literature review

S Weinzierl, S Zilker, S Dunzer, M Matzner - Expert Systems with …, 2024 - Elsevier
Abstract Machine learning (ML) provides algorithms to create computer programs based on
data without explicitly programming them. In business process management (BPM), ML …

The use of process mining in business process simulation model construction: structuring the field

N Martin, B Depaire, A Caris - Business & Information Systems …, 2016 - Springer
The paper focuses on the use of process mining (PM) to support the construction of business
process simulation (BPS) models. Given the useful BPS insights that are available in event …

Mining association rules to support resource allocation in business process management

Z Huang, X Lu, H Duan - Expert Systems with Applications, 2011 - Elsevier
Resource allocation is of great importance for business process management. In business
process execution, a set of rules that specify resource allocation is always implied. Although …

Resource behavior measure and application in business process management

Z Huang, X Lu, H Duan - Expert Systems with Applications, 2012 - Elsevier
Efficient resource behavior measure in business process management is a real and
challenging problem. It reflects the actual situations in business process execution from …

A framework for recommending resource allocation based on process mining

M Arias, E Rojas, J Munoz-Gama… - … Workshops: BPM 2015 …, 2016 - Springer
Dynamically allocating the most appropriate resource to execute the different activities of a
business process is an important challenge in business process management. An ineffective …