From screen to service: How corporate social responsibility messages on social media shape hotel consumer advocacy

N Ahmad, A Ahmad, A Lewandowska… - Journal of Hospitality …, 2024 - Taylor & Francis
This research attempts to investigate corporate social responsibility (CSR) and consumers'
advocacy behavior (CAB) association in the hotel services sector of a developing economy …

Does justice affect brand advocacy? Online brand advocacy behaviors as a response to hotel customers' justice perceptions

NC Aksoy, N Yazici - Journal of Retailing and Consumer Services, 2023 - Elsevier
This study focuses on customers' information-sharing behavior in the context of online brand
advocacy behavior regarding hotel brands. We aim to explain hotel customers' online brand …

Consumers' intention to use online food delivery services: A meta‐analytic structural equation modeling approach

W Chiu, F Badu‐Baiden, H Cho - International Journal of …, 2024 - Wiley Online Library
Numerous studies have investigated the variables that are associated with individuals'
behavioral intention to use online food delivery (OFD) services. However, some studies …

Analysing the Impact of Service Quality on Brand Image and Brand Advocacy

김정민, 이수경, 신리현, 박진우 - 유통과학연구, 2024 - dbpia.co.kr
Purpose: This study aims to enhance airport service quality by examining their impact on
brand image, advocacy, and mediating brand trust in the aviation service distribution sector …

The Effect of Relationship Marketing on Brand Advocacy “An Applied Study on Mobile Telecommunication Companies in Palestine”

أ د عبد العزيز على حسن, أ. د. عبد العزيز… - مجلة راية الدولية …, 2024‎ - rijcs.journals.ekb.eg
This research aimed to investigate the effect of relationship marketing on brand advocacy
within mobile telecommunication companies. The research followed a deductive approach …

Online Marka Savunuculuğu ve Beş Büyük Kişilik Özelliği Üzerine Nicel Bir Araştırma

N Yılmaz, Ö Kılınç - Iğdır Üniversitesi Sosyal Bilimler Dergisi, 2024 - dergipark.org.tr
Customers reflect their positive experiences and satisfaction with the brand through brand
advocacy. Brand advocacy is the practice of positive word-of-mouth communication and the …