[HTML][HTML] Fuzzy-set qualitative comparative analysis (fsQCA) in business and management research: A contemporary overview

S Kumar, S Sahoo, WM Lim, S Kraus… - … Forecasting and Social …, 2022 - Elsevier
To make scientific inferences about business phenomena, it may not be sufficient to
consider the real-world context of the business environment as statistically symmetrical (eg …

Rise of fsQCA in tourism and hospitality research: a systematic literature review

S Kumar, S Sahoo, F Ali, C Cobanoglu - International Journal of …, 2024 - emerald.com
Purpose The purpose of this review paper is to address the need for mapping the thematic
structure of fuzzy-set qualitative comparative analysis (fsQCA) in the context of tourism and …

[HTML][HTML] The role of business model innovation in the hospitality industry during the COVID-19 crisis

M Breier, A Kallmuenzer, T Clauss, J Gast… - International Journal of …, 2021 - Elsevier
The hospitality industry worldwide is among the hardest-hit industries from the COVID-19
lockdowns. Initial theoretical and practical observations in the hospitality industry indicate …

Adoption of AI-based chatbots for hospitality and tourism

R Pillai, B Sivathanu - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …

The combined use of symmetric and asymmetric approaches: partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis

SM Rasoolimanesh, CM Ringle, M Sarstedt… - International Journal of …, 2021 - emerald.com
Purpose This study aims to propose guidelines for the joint use of partial least squares
structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis …

Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors' intentions to use …

R de Kervenoael, R Hasan, A Schwob, E Goh - Tourism Management, 2020 - Elsevier
Social robots have become pervasive in the tourism and hospitality service environments.
The empirical understanding of the drivers of visitors' intentions to use robots in such …

Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs

M Hock-Doepgen, T Clauss, S Kraus… - Journal of business …, 2021 - Elsevier
In today's business environment with fast growing communication and information
technologies, knowledge management (KM) capabilities are a valuable source for …

Enhancing hospitality business performance: The role of entrepreneurial orientation and networking ties in a dynamic environment

K Tajeddini, E Martin, A Ali - International Journal of Hospitality …, 2020 - Elsevier
Utilizing a sample of 192 hospitality firms, this study investigates the moderating role of a
dynamic environment, coupled with business and social networking ties and technology …

Artificial intelligence (AI) for tourism: an European-based study on successful AI tourism start-ups

R Filieri, E D'Amico, A Destefanis, E Paolucci… - International Journal of …, 2021 - emerald.com
Purpose The travel and tourism industry (TTI) could benefit the most from artificial
intelligence (AI), which could reshape this industry. This study aims to explore the …

Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education

R Pillai, B Sivathanu, B Metri, N Kaushik - Information Technology & …, 2023 - emerald.com
Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education | Emerald
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