Achieving a supply chain that is resilient to potential unforeseen disruptions (eg, strikes,
floods, tsunamis, etc.) remains one of the vital concerns of decision makers (DMs). To build …

Online tourism has received increasing attention from scholars and practitioners due to its
growing contribution to the economy. While related issues have been studied, research on …

Due to the development of the e-commerce platform and the internet technology, the
inclination of consumers for online shopping is shooting up. To lure consumers and gratify …

Use of wearable technology for personal healthcare management is envisioned to play an
instrumental role in promoting social sustainability by ensuring good health and wellbeing of …

Business organizations experience cut-throat competition in the e-commerce era, where a
smart organization needs to come up with faster innovative ideas to enjoy competitive …

Most consumers read online reviews before making online purchase decisions. Online
reviews of a product usually include positive and negative contradictory online reviews …

Previous studies have found that contradictory composite reviews lead to a higher
perception of utility, whereas others have found that consistent composite reviews are more …

In the past, enterprises used time-consuming questionnaire surveys and statistical analysis
to formulate consumer profiles. However, explosive growth in social media had produced …

Traditional recommendation algorithms measure users' online ratings of goods and services
but ignore the information contained in written reviews, resulting in lowered personalized …

With the development of information technology, people are likely to choose products
through online-shopping platform as it's so convenient to select products based on their …