An integrated mediating and moderating model to improve service quality through job involvement, job satisfaction, and organizational commitment
Employees' perception of their job and organization is believed to influence service quality
(SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ …
(SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ …
[PDF][PDF] Enhancing Service Quality and Job Satisfaction: A Framework for Transformational Leadership in Higher Education Context
Leaders practicing transformational leadership tend to have more committed and satisfied
employees as they motivate employees to do more, and support their personal …
employees as they motivate employees to do more, and support their personal …