The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty

B Kaya, E Behravesh, AM Abubakar… - Journal of Internet …, 2019 - Taylor & Francis
Intense competition drives e-tailers to search for radically new ways to maintain and
increase their market share. Drawing on Bagozzi's appraisal→ affective response→ …

Drivers of the formation of e-loyalty towards tourism destinations

E Parra-Lopez, JA Martínez-González… - European Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to determine the drivers of the formation of e-loyalty in
a tourist destination, providing a model composed of variables that are under the control of …

Achieving customers' repurchase intention through stimuli and site attachment

J Prodanova, S San-Martín… - Journal of Organizational …, 2020 - Taylor & Francis
Despite its widespread use as a purchase channel, the Internet still provokes consumer
concerns when it comes to the acquisition of high-involvement services, such as travel. This …

Factors Influencing the Online Clothing Shopping Intention of Emerging Township Consumers in South Africa: The Mediation Effect of Attitude

KM Makhith, K Ngobeni - Global Media Journal, 2023 - search.proquest.com
the study was intended to accomplish the following objectives: Literature review Theoretical
foundation for the study Davis (1989)[25] developed the technology acceptance model …

Effects of Corporate Social Responsibility on Corporate Reputation, Customer Satisfaction, and Customer Loyalty of Organic Food Industry in Vietnam

PTB Thu - Conference on Contemporary Economic Issues in …, 2022 - Springer
This study aims to determine the effect of corporate social responsibility (CSR) on consumer
satisfaction and customer loyalty toward organic food in Vietnam. The CSR content inherited …

Construct and Survey of the Dimensions used to Assess the Quality of Commercial Websites: A Systematic Review/Construção e Levantamento das Dimensões …

MF Moro, AK de Souza Mendonça… - Revista FSA (Centro …, 2023 - unifsa.com.br
Maintaining an attractive, easy-to-use website that stands out in the industry in which it
operates is a premise for any business that intends to use the internet effectively. However …

Consumers' Attitude TowARds Viral Advertising Pass-On Behavior on Facebook

NM Salleh, MS Ariff, N Zakuan… - Advanced Science …, 2016 - ingentaconnect.com
This study examines four attitudinal factors affecting viral advertising pass-on behaviour
(VAPB) among consumers/members of Domino's Pizza Malaysia Facebook. Constructs of …

[PDF][PDF] KOC's characteristics, KOC effectiveness and online customer engagement towards travel products: evidence from Vietnam

TH Hoang, HD Le, TC Ngo, MAB Nguyen - researchgate.net
The COVID-19 pandemic has accelerated unprecedented technology access, especially in
the tourism field when people are restricted to travel based on several lock-down …