Voice in human–agent interaction: A survey

K Seaborn, NP Miyake, P Pennefather… - ACM Computing …, 2021 - dl.acm.org
Social robots, conversational agents, voice assistants, and other embodied AI are
increasingly a feature of everyday life. What connects these various types of intelligent …

Avatars and computer-mediated communication: a review of the definitions, uses, and effects of digital representations

KL Nowak, J Fox - Review of Communication Research, 2018 - ssoar.info
Avatars are growing in popularity and present in many interfaces used for computer-
mediated communication (CMC) including social media, e-commerce, and education …

[HTML][HTML] Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement

J Yu, A Dickinger, KKF So, R Egger - Journal of Retailing and Consumer …, 2024 - Elsevier
Focusing on the application of artificial intelligence, this study investigates the impact of
emotional display on user engagement with computer-generated imagery influencers …

Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

ECX Aw, GWH Tan, TH Cham, R Raman… - … Forecasting and Social …, 2022 - Elsevier
Artificial intelligence is disrupting the retail industry. Digital voice assistants as one of the
most popular AI technologies are poised to revolutionize consumers' shopping journeys yet …

Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence

V Pitardi, HR Marriott - Psychology & Marketing, 2021 - Wiley Online Library
With the development of deep connections between humans and Artificial Intelligence voice‐
based assistants (VAs), human and machine relationships have transformed. For …

Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Artificial intelligence and communication: A human–machine communication research agenda

AL Guzman, SC Lewis - New media & society, 2020 - journals.sagepub.com
Artificial intelligence (AI) and people's interactions with it—through virtual agents, socialbots,
and language-generation software—do not fit neatly into paradigms of communication …

Alexa, do voice assistants influence consumer brand engagement?–Examining the role of AI powered voice assistants in influencing consumer brand engagement

G McLean, K Osei-Frimpong, J Barhorst - Journal of Business Research, 2021 - Elsevier
Artificially Intelligent (AI) voice assistants (VAs) are continuing to grow in popularity amongst
consumers. While in their infancy, several brands are now utilising VAs such as the Amazon …

Hey Alexa… examine the variables influencing the use of artificial intelligent in-home voice assistants

G McLean, K Osei-Frimpong - Computers in Human Behavior, 2019 - Elsevier
Abstract Artificial Intelligent (AI) In-home Voice Assistants have seen unprecedented growth.
However, we have little understanding on the factors motivating individuals to use such …

Building a stronger CASA: Extending the computers are social actors paradigm

A Gambino, J Fox, RA Ratan - Human-Machine Communication, 2020 - search.informit.org
The computers are social actors framework (CASA), derived from the media equation,
explains how people communicate with media and machines demonstrating social potential …