Human–computer interaction (HCI) is the area of intersection between psychology and the
social sciences, on the one hand, and computer science and technology, on the other. HCI …

Untitled Page 1 Page 2 Routledge International Handbook of Participatory Design Participatory
Design is about the direct involvement of people in the co-design of the technologies they use …

User experience is now becoming central to our understanding of the usability of
technology. Today many interactive technology companies describe on their Web sites their …

2/2002 i-com 47 ges Beispiel gewählt, ein Projekt, das tatsächlich durchgeführt worden ist.
Im Buch wird deutlich, dass Konsensfindung das Ziel der Planung eines …

John Carroll shows how a pervasive but underused element of design practice, the
scenario, can transform information systems design. Difficult to learn and awkward to use …

How is qualitative social research possible? That is a question that one can try to answer in
many different ways. How is it possible in principle? How is it possible in actual practice …

In recent years, academic and professional researchers and designers working in the field of
Human-Computer Interaction (HCI) have looked to ethnography to provide a perspective on …

Hierarchical Task Analysis (HTA) is carried out by professionals who have to undertake a
wide range of human factors and human resource design decisions. Using a wide range of …

Ethnography as a resource for design has been a topic of debate within Participatory Design
since the late 1980s when a group of anthropologically trained social scientists began …

This article reports our experiences in developing a work-oriented design practice. We
sketch our general approach to relating work practice studies and design, including our use …