When unethical practices harm relationship outcomes: testing the influence of consumer-perceived unethical behaviour on trust and satisfaction in the banking sector
EB Kanyurhi, D Bugandwa Mungu Akonkwa… - International Journal of …, 2024 - emerald.com
Purpose The study has two objectives:(1) expand our knowledge of the relationship
between unethical behaviour and both trust and satisfaction and (2) demonstrate that …
between unethical behaviour and both trust and satisfaction and (2) demonstrate that …
Inside story of impact investing in emerging market: A systematic review to measure the responsible and sustainable investing pattern using the ADO framework
S Aggarwal, P Rathee, V Arya… - Journal of Economic …, 2024 - Wiley Online Library
Impact investing has emerged as a significant global phenomenon as it provides a valuable
avenue for investors to shape their cognitive decision‐making ability to have a societal …
avenue for investors to shape their cognitive decision‐making ability to have a societal …
Gender-related effects of financial knowledge and confidence on preferences for ethical intermediaries and sustainable investments
D Aristei, M Gallo - International Journal of Bank Marketing, 2023 - emerald.com
Purpose This study analyses the role of individuals' objective financial knowledge in
shaping preferences for ethical intermediaries and sustainable investments in Italy. Another …
shaping preferences for ethical intermediaries and sustainable investments in Italy. Another …
How do irresponsibility attributions affect organisational reputation? Evidence from the banking industry
G Zasuwa, G Wesołowski - International Journal of Bank Marketing, 2024 - emerald.com
Purpose This study examines how potentially irresponsible banking operations affect
organisational reputation. A moderated mediation model is applied to explain how major …
organisational reputation. A moderated mediation model is applied to explain how major …
Demographic factors and customers' bank choice criteria
K Schmidt-Jessa - Central European Economic Journal, 2023 - sciendo.com
The main objective of the presented research is to verify the influence of demographic
factors on retail customers' bank selection criteria in Poland. We compiled descriptive and …
factors on retail customers' bank selection criteria in Poland. We compiled descriptive and …
[PDF][PDF] Shariah mobile banking Adoption Trends: Analysis Mob Mentality, Reputation, Perceived Risk, and Islamic Financial Literacy.
FF Widyaputri, EYA Gunanto - Jurnal Ekonomi Syariah Teori …, 2023 - e-journal.unair.ac.id
This study aimed to analyze the factors that influence customer decisions in using Shariah
mobile banking services. In this study, a total of 200 respondents were collected through …
mobile banking services. In this study, a total of 200 respondents were collected through …