Service value networks

B Blau, J Kramer, T Conte - 2009 IEEE conference on …, 2009 - ieeexplore.ieee.org
The current industry driven trend of providing flexible e-services lays the ground for the new
research area" service value networks''(SVNs). We observe a rising number of industry …

[图书][B] Coordination in service value networks: a mechanism design approach

BS Blau - 2011 - books.google.com
The fundamental paradigm shift from traditional value chains to agile service value networks
(SVN) implies new economic and organizational challenges. In service value networks, a …

Strategic learning by e-service suppliers in service value networks

C Haas, SO Kimbrough… - Journal of Service …, 2013 - journals.sagepub.com
This article examines strategic behavior of e-Service suppliers that offer electronic services
in complex Service Value Networks (SVNs). In SVNs, consumers request a bundle of e …

[PDF][PDF] System-oriented service delivery: The application of service system engineering to service delivery

C Wolff, N Kühl, G Satzger - … of the 26th European Conference on …, 2018 - researchgate.net
Today, delivery of services is often structured to optimize provider processes and minimize
delivery cost. The impact of the resulting delivery quality on the customers is only rarely …

Customer-driven value co-creation in service networks

SK Kwan, ST Yuan - The science of service systems, 2011 - Springer
Abstract Service Dominant Logic (SDL), a contemporary view of services as a foundation of
all economic exchange, takes a very high level perspective of provider–customer interaction …

Reducing risk or increasing profit? provider decisions in agreement networks

W Michalk, L Filipova-Neumann, B Blau… - Service …, 2011 - pubsonline.informs.org
The rise of Software as a Service (SaaS) composition platforms and so called Compute
Clouds demonstrates the growing demand for the agile composition of Web Services. In …

How to Coordinate Value Generation in Service Networks–A Mechanism Design Approach: Ein Mechanism-Design-Ansatz

B Blau, C van Dinther, T Conte, Y Xu, C Weinhardt - Wirtschaftsinformatik, 2009 - Springer
The fundamental paradigm shift from traditional value chains to agile service value networks
implies new economic and organizational challenges. As coordination mechanisms …

Emerging ICT ecosystem: From value chain to value ecosystem

K Rafique, C Yuan, AW Tareen… - 2012 8th International …, 2012 - ieeexplore.ieee.org
The high speed internet infrastructure, quest for IT resource optimization and escalating
operation and maintenance cost of keeping digital resources up are leading to cost effective …

Risk in agreement networks: Decision support for service-intermediaries

W Michalk, B Blau - Information systems and e-business management, 2011 - Springer
The current trend towards dynamic and highly scalable service provisioning fosters the rise
of Software as a Service (SaaS) platforms and manifests the need for dynamic composition …

Platform-based innovation management: a framework to manage open innovation in two-sided platform businesses

S Scholten - 2011 - nbn-resolving.org
Today's global economy migrates from vertically integrated enterprises towards specialized
enterprises. In consequence, companies have to closely interoperate with partners and …