Managing the Inevitable–A Maturity Model to Establish Incident Response Management Capabilities

M Bitzer, B Häckel, D Leuthe, J Ott, B Stahl… - Computers & Security, 2023 - Elsevier
Although the ongoing digital transformation offers new opportunities for organizations, more
emphasis on information security is needed due to the evolving cyber-threat landscape …

Cyber incident response and planning: a flexible approach

N Shinde, P Kulkarni - Computer Fraud & Security, 2021 - magonlinelibrary.com
The digital landscape is evolving at a rapid speed and it is causing a significant impact on
global cyber security trends. In particular, cyber attacks are also changing their shape in …

[HTML][HTML] The Development of ITSM Research in Indonesia: A Systematic Literature Review

BH Hayadi, HT Sukmana, E Shafiera… - International Journal of …, 2021 - mail.ijair.id
Abstract IT Service Management (ITSM) is a framework used to support businesses by
increasing IT service quality. Several studies have tried to examine the development of ITSM …

A case study of phishing incident response in an educational organization

K Althobaiti, ADG Jenkins, K Vaniea - … of the ACM on Human-Computer …, 2021 - dl.acm.org
Malicious communications aimed at tricking employees are a serious threat for
organizations, necessitating the creation of procedures and policies for quickly respond to …

Impact of IT service management and ITIL framework on the businesses

Y Al-Ashmoery, H Haider, A Haider… - … of Modern Trends in …, 2021 - ieeexplore.ieee.org
The use of information technology (IT) in businesses has increased recently because, today,
organizations focus on implementing their services and processes with IT concepts to …

Model design thinking pada perancangan aplikasi mobile learning

JR Batmetan, T Komansilan… - Ismart Edu: Jurnal …, 2020 - ejurnal.unima.ac.id
Teknologi yang sudah semakin maju dijaman sekarang ini terlebih unyuk telepon seluler.
Pada saat ini hamper setiap orang memiliki telepon seluler. Teknologi telepon seluler juga …

[PDF][PDF] Iraise Satisfaction Analysis Use The End User Computing Satisfaction (EUCS) Method In Department Of Sains And Teknologi UIN Suska Riau

N Saputri, FS Lubis, M Rizki, N Nazaruddin, S Silvia… - 2022 - researchgate.net
The academic information system of UIN Suska Riau, called Integrated Academic
Information System (IRAISE), is a web-based information system built with a view to the …

Pemeriksaan Maturitas Manajemen Infrastruktur Bagian Pusat Data Bank XYZ Menggunakan Kerangka Kerja ITIL V. 3

A Rosano, D Sudaradjat - Remik: Riset dan E-Jurnal …, 2023 - jurnal.polgan.ac.id
Bank XYZ adalah bank swasta nasional yang beroperasi lebih dari sepuluh tahun dan
melayani nasabahnya seluruh Indonesia menggunakan sistem online untuk seluruh cabang …

Analisis Incident Management E-Court Pada Pengadilan Negeri Salatiga Menggunakan Framework ITIL V4

JA Ayuh, HP Chernovita - JATISI (Jurnal Teknik Informatika dan …, 2021 - jurnal.mdp.ac.id
In the IS IT organization is the most important part in service activities and smooth business
operational activities, PN Salatiga uses the E-Court application from the Supreme Court …

Design sprint methods for developing mobile learning application

H Sumual, JR Batmetan, M Kambey - KnE Social Sciences, 2019 - knepublishing.com
Mobile learning has become an alternative in the learning model. It uses smartphones as a
basis for running applications so learning content can be accessed using a smartphone …