Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and Service Quality (SERVQUAL)
Sustainability and safety have become the two most important considerations of consumers
of the current century. The limited movement of consumers and significant shift to online …
of the current century. The limited movement of consumers and significant shift to online …
Predicting factors affecting the intention to use a 3PL during the COVID-19 pandemic: A machine learning ensemble approach
The COVID-19 pandemic had brought changes to individuals, especially in consumer
behavior. As the government of different countries has been implementing safety protocols …
behavior. As the government of different countries has been implementing safety protocols …
Decision analysis of warehouse productivity performance indicators to enhance logistics operational efficiency
NSF Abdul Rahman, NH Karim… - International Journal of …, 2023 - emerald.com
Purpose The warehouse industry is one of the backbones in the logistics operation which
involves several activities ie storage, receiving, picking and shipping of goods/cargoes. This …
involves several activities ie storage, receiving, picking and shipping of goods/cargoes. This …
[PDF][PDF] Service Quality Assessment for Information Technology Department: The Case of a Higher Education Institution in the Philippines
JD German, RAH Santiago - ieomsociety.org
Abstract Information technology (IT) departments play a vital role in organizations. In order to
attain a campus-wide quality service in higher education institutions (HEI), the department …
attain a campus-wide quality service in higher education institutions (HEI), the department …