C Reuter, MA Kaufhold - Journal of contingencies and crisis …, 2018 - Wiley Online Library
Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist …
D Yates, S Paquette - International journal of information management, 2011 - Elsevier
The US response to the 2010 Haiti Earthquake was a large effort coordinated by three major agencies that worked in tandem with the Government of Haiti, the United Nations, and many …
This review proposes a concise literature review aimed at identifying the current body of knowledge on the adoption of Social Networks in crisis management. The major input is a …
In this paper, we examine the emerging use of ICT in social phenomena such as natural disasters. Researchers have acknowledged that a community possesses the capacity to …
Various studies show that social media is used in emergencies–and that in spite of possible challenges for emergency services, beneficial use cases can be identified. However …
SL Pan, G Pan, DE Leidner - Journal of Association of …, 2012 - ink.library.smu.edu.sg
In the past two decades, organizational scholars have focused significant attention on how organizations manage crises. While most of these studies concentrate on crisis prevention …
Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that …
Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for …
Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even …