Process science in action: A literature review on process mining in business management

P Zerbino, A Stefanini, D Aloini - Technological Forecasting and Social …, 2021 - Elsevier
Process Mining is a new kind of Business Analytics and has emerged as a powerful family of
Process Science techniques for analysing and improving business processes. Although …

A visual approach to support process analysts in working with process improvement opportunities

K Kubrak, F Milani, A Nolte - Business Process Management Journal, 2023 - emerald.com
Purpose When improving business processes, process analysts can use data-driven
methods, such as process mining, to identify improvement opportunities. However, despite …

Mining resource profiles from event logs

A Pika, M Leyer, MT Wynn, CJ Fidge… - ACM Transactions on …, 2017 - dl.acm.org
In most business processes, several activities need to be executed by human resources and
cannot be fully automated. To evaluate resource performance and identify best practices as …

Detecting drift from event streams of unpredictable business processes

A Ostovar, A Maaradji, M La Rosa… - … Conference, ER 2016 …, 2016 - Springer
Existing business process drift detection methods do not work with event streams. As such,
they are designed to detect inter-trace drifts only, ie drifts that occur between complete …

Conformance checking and performance improvement in scheduled processes: A queueing-network perspective

A Senderovich, M Weidlich, L Yedidsion, A Gal… - Information Systems, 2016 - Elsevier
Abstract Service processes, for example in transportation, telecommunications or the health
sector, are the backbone of today׳ s economies. Conceptual models of service processes …

Multi-perspective comparison of business process variants based on event logs

H Nguyen, M Dumas, M La Rosa… - … Conference, ER 2018, Xi' …, 2018 - Springer
A process variant represents a collection of cases with certain shared characteristics, eg
cases that exhibit certain levels of performance. The comparison of business process …

Discovering work prioritisation patterns from event logs

S Suriadi, MT Wynn, J Xu, WMP van der Aalst… - Decision Support …, 2017 - Elsevier
Business process improvement initiatives typically employ various process analysis
techniques, including evidence-based analysis techniques such as process mining, to …

XPlaM: A toolkit for automating the acquisition of BDI agent-based Digital Twins of organizations

A Alelaimat, A Ghose, HK Dam - Computers in Industry, 2023 - Elsevier
A Digital Twin ideally manifests the same behaviour (in silico) of its physical counterpart.
While considerable attention has been paid to the development of Digital Twins for physical …

[HTML][HTML] Learning policies for resource allocation in business processes

J Middelhuis, RL Bianco, E Sherzer, Z Bukhsh, I Adan… - Information Systems, 2025 - Elsevier
Efficient allocation of resources to activities is pivotal in executing business processes but
remains challenging. While resource allocation methodologies are well-established in …

Measuring data-centre workflows complexity through process mining: The Google cluster case

D Fernández-Cerero, ÁJ Varela-Vaca… - The Journal of …, 2020 - Springer
Data centres have become the backbone of large Cloud services and applications,
providing virtually unlimited elastic and scalable computational and storage resources. The …