[PDF][PDF] IIAS: An Intelligent Insurance Assessment System through Online Real-time Conversation Analysis.

M Zhou, S Peng, M Yang, N Li, H Wang, L Qiao, H Mi… - IJCAI, 2021 - ijcai.org
With the development of Chinese medical insurance industry, the amount of claim cases is
growing rapidly. Ultimately, more claims necessarily indicate that the insurance company …

A dialogue-based information extraction system for medical insurance assessment

S Peng, M Zhou, M Yang, H Mi, S Cao, Z Wen… - arXiv preprint arXiv …, 2021 - arxiv.org
In the Chinese medical insurance industry, the assessor's role is essential and requires
significant efforts to converse with the claimant. This is a highly professional job that involves …