Problems related to patient scheduling and queueing in emergency departments are
gaining increasing attention in theory, in the fields of operations research and emergency …

Healthcare sectors face multiple threats, and the hospital emergency department (ED) is one
of the most crucial hospital areas. ED plays a key role in promoting hospitals' goals of …

Abstract The Accumulating Priority Queue model, in which customers accumulate priority as
a linear function of their time in the queue, was first introduced by Kleinrock in 1964 under …

Providing appropriate healthcare services in emergency departments (ED) after a disaster is
a good way to reduce casualties. This study attempts to model an ED as a three-stage …

We analyze the asymptotics of waiting time distributions in the two-class accumulating
priority queue with general service times. The accumulating priority queue was suggested …

Emergency departments (EDs) are continuously exploring opportunities to improve their
efficiency. A new opportunity lies in revising the patient–physician assignment process by …

Tolstoy opens his novel Anna Karenina with the line 'All happy families are alike; each
unhappy family is unhappy in its own way'. In this article, we discuss the extent to which this …

Background In medical disasters, coordination, information flows, and decision making are
crucial for response and management. Different factors contribute to thwart the response …

Damages to critical infrastructures may cause a considerable negative impact on the people
especially those who are benefiting from these systems. Emergency management systems …

We provide the first analytical expressions for the expected waiting time of high-priority
customers in the delayed APQ by exploiting a classical conservation law for work …