State government has been moving from manual and paper-based processes to digital
services. However, digital divide, declining trust in technology, and low IT/IS adoption rates …

As the role of information and communications technologies (ICTs) grows, governments
have seen the Geoweb and Web 2.0 as an opportunity to increase citizen involvement …

E-Gov adalah penggunaan teknologi informasi dan komunikasi, khususnya internet, untuk
memberikan pelayanan publik secara lebih nyaman, berorientasi pada pelanggan, hemat …

Retail banking is a mature market where the pertinence of relationships and loyalty cannot
be overstated (Mukherjee & Nath, 2003), leading banks to embrace relationship marketing …

Technological and re-organisational achievements in the implementation of e-governance
solutions in Estonia have been successful at the state level, while the transition process has …

The adoption of information technologies as a platform for disseminating government
information has influenced traditional roles of public service delivery and citizen …

Information shapes urban spaces in ways that most people rarely stop to consider. From
data-driven planning to grassroots activism to influencing the routes we walk, bike, and …

People are increasingly connected to the Internet, either via a computer or their smartphone.
As technology has become more ubiquitous, arguments have been continually made about …

Recent US elections have underscored mechanical, electronic, and human errors in voting
processes developed during the last century. Internet options may offer a viable alternative …

Abstract At least 531,000 rural Appalachian Ohio adults do not have broadband access
which is indicative of the Digital Divide in the region. The cost or lack of availability of high …