There are no scientific studies in the context of airports and museums relationship, which
analyze the impact of airports for identifying the relationship between museums and air …

Technologies have dramatically transformed tourist experience. However, research has
largely focused on traveler attitudes and technology adoption rather than their experience …

ABSTRACT A self-check-in kiosk is a vital aspect of airline non-contact services. Its
performance is more important than ever during and after the Covid-19 era. This study uses …

Airlines and airports continuously improve operational efficiency and enhance service
quality, especially through self-service technology (SST). Although there are several reviews …

Purpose This study aims to investigate the effects of consumers' motivations on behavioral
intention to use self-service technology (SST) in airline services exploring multimediating …

This paper analyzes the effects of airport self-service characteristics on behavioral intention
through the perceived values and satisfaction in passengers based on the Stimulus …

COVID-19 has changed many aspects of the hospitality and tourism industry, including
technology-oriented and contactless solutions. Despite the increasing number of service …

Many airlines have introduced Self-Service Technologies (SST) and encouraged their
passengers to use these technologies more. Because of the increasing importance of SST, it …

Rapid technological developments bring with them an inevitable, still unresolved debate
over high-tech versus high-touch service. Technology adoption usually involves multilevel …

Few research models have examined organizational levels of self-service technology (SST)
application. Based on prior research and focus-group discussions with 30 hotel …