The structure of toxic conversations on Twitter

M Saveski, B Roy, D Roy - Proceedings of the web conference 2021, 2021 - dl.acm.org
Social media platforms promise to enable rich and vibrant conversations online; however,
their potential is often hindered by antisocial behaviors. In this paper, we study the …

Convokit: A toolkit for the analysis of conversations

JP Chang, C Chiam, L Fu, AZ Wang, J Zhang… - arXiv preprint arXiv …, 2020 - arxiv.org
This paper describes the design and functionality of ConvoKit, an open-source toolkit for
analyzing conversations and the social interactions embedded within. ConvoKit provides an …

Transformer Architecture-Based Transfer Learning for Politeness Prediction in Conversation

S Khan, M Fazil, AL Imoize, BI Alabduallah… - Sustainability, 2023 - mdpi.com
Politeness is an essential part of a conversation. Like verbal communication, politeness in
textual conversation and social media posts is also stimulating. Therefore, the automatic …

Conformity of eating disorders through content moderation

JL Feuston, AS Taylor, AM Piper - Proceedings of the ACM on Human …, 2020 - dl.acm.org
For individuals with mental illness, social media platforms are considered spaces for sharing
and connection. However, not all expressions of mental illness are treated equally on these …

Content removal as a moderation strategy: Compliance and other outcomes in the changemyview community

KB Srinivasan, C Danescu-Niculescu-Mizil… - Proceedings of the …, 2019 - dl.acm.org
Moderators of online communities often employ comment deletion as a tool. We ask here
whether, beyond the positive effects of shielding a community from undesirable content …

Proactive moderation of online discussions: Existing practices and the potential for algorithmic support

C Schluger, JP Chang… - Proceedings of the …, 2022 - dl.acm.org
To address the widespread problem of uncivil behavior, many online discussion platforms
employ human moderators to take action against objectionable content, such as removing it …

Cura: Curation at Social Media Scale

W He, ML Gordon, L Popowski… - Proceedings of the ACM on …, 2023 - dl.acm.org
How can online communities execute a focused vision for their space? Curation offers one
approach, where community leaders manually select content to share with the community …

Thread with caution: Proactively helping users assess and deescalate tension in their online discussions

JP Chang, C Schluger… - Proceedings of the ACM …, 2022 - dl.acm.org
Incivility remains a major challenge for online discussion platforms, to such an extent that
even conversations between well-intentioned users can often derail into uncivil behavior …

Analysis of moral judgment on reddit

N Botzer, S Gu, T Weninger - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
Moral outrage has become synonymous with social media in recent years. However, the
preponderance of academic analysis on social media websites has focused on hate speech …

Conversations gone alright: Quantifying and predicting prosocial outcomes in online conversations

J Bao, J Wu, Y Zhang, E Chandrasekharan… - Proceedings of the Web …, 2021 - dl.acm.org
Online conversations can go in many directions: some turn out poorly due to antisocial
behavior, while others turn out positively to the benefit of all. Research on improving online …