Background This article investigates the research problem of digital solutions to overcome
the pandemic, more closely examining the limited effectiveness and scope of the …

The COVID-19 pandemic has exerted significant global challenges that are expressed in a
variety of socio-politico-economic scenarios, depending upon individual countries' …

The strategic alignment tenets describe the generic processes/mechanisms for the
Information Technology (IT) domain to be impactful to the ascertainment of business …

This chapter explores the evolving attitudes of employees in a Nordic social security and
welfare organisation towards an AI-driven chatbot Eva during the COVID-19 pandemic …

Nowadays, the concern for digitization has become omnipresent almost everywhere,
including in the public administration which, until very recently, was not concerned by this …

Over the last decade, organizations have invested significant resources in digital
transformation efforts with the intent to change the way their business generates value …

Numa sociedade cada vez mais tecnológica, as redes sociais funcionam como uma
importante ferramenta de apoio na decisão de compra do consumidor, especialmente …

This article explores how young people–specifically teenagers between thirteen and
nineteen years of age–choose to use the digital video-sharing app TikTok. A framework is …

A great deal of attention is paid to how people interact with digital technologies and the
impact of the digital on people. While there is much interest in the role of digital technology …

Lee, J., & Ham, SH (Eds.).(2021). The future of service post-COVID-19 pandemic, volume 2:
Transformation of services marketing. Springer. McCarthy, M.(2020). Superbugs. Deadly …