Business process maturity models: A systematic literature review

A Tarhan, O Turetken, HA Reijers - Information and Software Technology, 2016 - Elsevier
Context The number of maturity models proposed in the area of Business Process
Management (BPM) has increased considerably in the last decade. However, there are a …

Agile business process management: A systematic literature review and an integrated framework

P Badakhshan, K Conboy, T Grisold… - Business process …, 2020 - emerald.com
Purpose Business Process Management (BPM) is key for successful organisational
management. However, BPM techniques are often criticized for their inability to deal with …

A grey-based DEMATEL model for evaluating business process management critical success factors

C Bai, J Sarkis - International Journal of Production Economics, 2013 - Elsevier
Although business process management (BPM) is an important organizational practice for
improving operational competitiveness of organizations, research has shown that as many …

The critical success factors of business process management

P Trkman - International journal of information management, 2010 - Elsevier
Although business process management ('BPM') is a popular concept, it has not yet been
properly theoretically grounded. This leads to problems in identifying both generic and case …

Increasing process orientation with business process management: Critical practices'

P Trkman - International journal of information management, 2013 - Elsevier
This paper studies the role of business process management in creating a higher business
process orientation. The purpose is to analyze previously suggested practices to identify …

An examination of associations between business process management capabilities and the benefits of digitalization: all capabilities are not equal

YL Antonucci, A Fortune, M Kirchmer - … Process Management Journal, 2021 - emerald.com
Purpose While organizations have learned to understand the importance of developing
business process management (BPM) capabilities, digitalization now transforms business …

Business process management (BPM): terminologies and methodologies unified

AM Ubaid, FT Dweiri - … Journal of System Assurance Engineering and …, 2020 - Springer
Business process management (BPM) is one of the effective performance management
methodologies used in managing process-oriented organizations. BPM was adopted by …

A theory building study of enterprise architecture practices and benefits

R Foorthuis, M Van Steenbergen… - Information Systems …, 2016 - Springer
Academics and practitioners have made various claims regarding the benefits that
Enterprise Architecture (EA) delivers for both individual projects and the organization as a …

How to go from strategy to results? Institutionalising BPM governance within organisations

T Hernaus, V Bosilj Vuksic… - Business Process …, 2016 - emerald.com
Purpose–The purpose of this paper is to examine how business process management
(BPM) is incorporated within organisational structure. The authors demonstrate how a …

Business process management: a missing link in business education

R Seethamraju - Business Process Management Journal, 2012 - emerald.com
Purpose–The purpose of this paper is to analyse the inadequacies of current business
education in the context of “process”. It presents an analysis of the background to business …