Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention: Based on the stimulus‐organism‐response model

J Kim, SJ Lennon - Journal of Research in Interactive Marketing, 2013 - emerald.com
Purpose–This research extends Mehrabian and Russell's Stimulus‐Organism‐Response
model to include both external (ie reputation) and internal source of information (ie website …

Why do consumers trust online travel websites? Drivers and outcomes of consumer trust toward online travel websites

GM Agag, AA El-Masry - Journal of Travel Research, 2017 - journals.sagepub.com
Egypt is currently one of the leading nations especially in the Middle East region with a well-
established e-commerce environment and advanced IT infrastructure, but rapid growth of e …

Understanding the consumer's online merchant selection process: The roles of product involvement, perceived risk, and trust expectation

IB Hong - International journal of information management, 2015 - Elsevier
This article provides, through a survey of 295 college students, an empirical analysis of the
effects of situational involvement, perceived risk and trust expectation on the consumer's …

Understanding online shopping intention: the roles of four types of trust and their antecedents

MH Hsu, LW Chuang, CS Hsu - Internet research, 2014 - emerald.com
Understanding online shopping intention: the roles of four types of trust and their
antecedents | Emerald Insight Books and journals Case studies Expert Briefings Open …

Examining the impact of privacy, trust and risk perceptions beyond monetary transactions: An integrated model

C Liao, CC Liu, K Chen - Electronic Commerce Research and Applications, 2011 - Elsevier
Much interest in privacy and trust studies is about shopping, but privacy research in other
forms of online activities is beginning to emerge. This study examined the antecedents of …

Assessing the buyer trust and satisfaction factors in the E-marketplace

S Sfenrianto, T Wijaya, G Wang - Journal of theoretical and applied …, 2018 - mdpi.com
Indonesian online sales have received remarkable growth with as high as 20% consistently
every year. In 2016, there were estimated more than 180 million internet users and have …

Offline and online banking–where to draw the line when building trust in e‐banking?

KB Yap, DH Wong, C Loh, R Bak - International Journal of Bank …, 2010 - emerald.com
Purpose–The purpose of this paper is to examine the role of situation normality cues (online
attributes of the e‐banking web site) and structural assurance cues (size and reputation of …

An analysis of business' acceptance of internet banking: an integration of e-trust to the TAM

KB Mansour - Journal of Business & Industrial Marketing, 2016 - emerald.com
Purpose The purpose of this research is to provide insights into the determinants of
businesses' internet banking acceptance. It attempts to address a research need for …

Privacy concern and online personalization: The moderating effects of information control and compensation

DG Taylor, DF Davis, R Jillapalli - Electronic commerce research, 2009 - Springer
Firms have at their disposal an increasing amount of personal information about consumers
gathered through various means. Studies find that personalizing online interactions …

Trust, risk and transaction intention in consumer-to-consumer e-marketplaces: An empirical comparison between buyers' and sellers' perspectives

K Wei, Y Li, Y Zha, J Ma - Industrial Management & Data Systems, 2019 - emerald.com
Purpose The purpose of this paper is to compare the relative impacts of trust and risk on
individual's transaction intention in consumer-to-consumer (C2C) e-marketplaces from both …